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A simple request can be processed faster by the agency than one that is complex. You can also specify the format in which you wish to receive the records (for example, printed or electronic form). There is no specific form that must be used to make a request. You can also search for information agencies have already posted online here on FOIA.gov.
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• Anyone can request recorded information held by your organisation via the FOI route.
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• Where your organisation has issued a large number of FOI responses and it is not possible to check them all, it may be appropriate to prioritise reviewing responses which present the highest risk of holding hidden data.
• See the list of federal agencies for details about how to make a request to each agency and any specific requirements for seeking certain records.
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How do I make a FOIA Request?

For example, requests that contain abusive language or threats to staff members, regardless of the legitimacy of the request. Organisations may also be able to refuse requests which they consider to be manifestly unjustified, inappropriate or making improper use of a formal procedure under Section 14 FOIA. In this case the organisation should provide advice to the requestor about how to refine their request so that it does not meet this limit. Organisations may be able to refuse to answer a request under Section 12 FOIA where there is evidence that complying would exceed a cost of £450 to the organisation. A ‘neither confirm nor deny’ (NCND) response can be sent where simply acknowledging that you hold, or don’t hold, the requested information would disclose something about that situation or request. In order to apply a qualified exemption, organisations must assess and evidence that there is a stronger public interest in withholding the information.

How to make an FOI request

Online forms should automatically send the requester a copy of the request as confirmation of receipt and record of the content of the request. It must include the requester’s name and contact details such as a return email or postal address. A request must be made in writing and can be submitted through any written channel. It is unlikely that you will be asked to input to the response, but you should provide support and assistance if asked. You should also tell them to include a contact email or postal address for the response to go to. If an individual verbally asks you for information, for example during a medical appointment, you should ask them to put the request into writing and provide them with information about who to contact.

A ‘neither confirm nor deny’ response

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Organisations you can ask for information

The Directory of Institutions also lists and provides contact information for FOI coordinators for provincial and municipal public sector institutions covered under FIPPA and MFIPPA. If you have questions or need assistance with your FOI request, please contact the Freedom of Information and Privacy coordinator at the institution that holds the information. If you think that your personal information has been improperly collected, used, or disclosed by a public institution, you have the right to make a complaint to the IPC of Ontario. This includes appealing a decision if your request for information is denied. You have the right to appeal any decision about access to records (including fees) made by institutions that are covered under FIPPA. If any additional fees are required (for search-time, for example), the fees will be outlined in the decision.

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Ontario.ca needs JavaScript to function properly and provide you with a fast, stable experience. Everything you need to know about Freedom of Information and how to go about making a request. Of those, only 18 exceeded the time frame. We make clear to all teams that these internal milestones are upper-limit timescales, rather than targets. This demonstrates Legal Services’ recommended time management of FOIs and EIRs within the 20-working day period. I am writing to request the following recorded information under the Freedom of Information Act 2000.
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